Is Metro Case compatible with third-party headphones, ear buds, and other accessories?

If the accessories are built to follow Apple’s design guidelines, yes.

Is Metro Case compatible with iPhone 8 wireless charging?


Is Metro Case compatible with screen protector products, or back panel protection products?

Yes, there are many screen protectors (including those made of tempered glass) and back panel protectors that are compatible. Please visit our blog for more information.

How do you clean the Metro Case?

Metro Case is manufactured from aircraft-grade aluminum and then hard anodized, so it can be cleaned using the same manner Apple recommends cleaning an iPhone: “Clean immediately if it comes into contact with contaminants that might cause stains, such as ink, dyes, makeup, dirt, food, oils, and lotions. Use a soft, slightly damp, lint-free cloth. Don’t use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, or abrasives."

How is the iPhone installed into the Metro Case?

It's really quite simple: insert one end of the iPhone into the bottom piece of the Metro Case (the piece with the foam shock absorbers in each corner) and then press the other end down into the case so the iPhone is settled comfortably and suspended by the foam. Then place the top piece of the Metro Case in place, and tighten the four screws. 

Why does the Metro Case require assembly with screws?

When secured inside the case, the iPhone can't accidentally pop out. A case isn't of much value if it were to separate from the phone when dropped. We added support for wrist or neck straps because the best way to not damage an iPhone is to not drop it in the first place. These simply wouldn't work with a slip-on case.  Make sure to check the screws on your Metro Case regularly to make sure they're tight.

How long is my Metro Case under warranty?

Metro Case LLC warrants our products against defects in material or workmanship for a period of one year from the original date of purchase.